Shipping policy

Thank you for shopping with 12th House Studio! Every piece of pottery is lovingly handmade and carefully packaged before making its way to you.

Australia-Wide Shipping

We currently ship our handmade ceramics throughout Australia.

Standard shipping: $15 flat rate Australia-wide.

Shipping costs are displayed at checkout.

We don't currently offer international shipping.

Orders are carefully checked and packaged before dispatch.

We aim to dispatch ready-made ceramics within 3–5 business days of receiving your order.

Delivery times vary depending on your location and postal service. Please allow additional time during busy periods and public holidays.

Free local pickup is available from our studio in Woombah, NSW, by arrangement.

Simply select Pickup at checkout.

We'll notify you when your order is ready and arrange a convenient collection time.

Please wait until you receive confirmation